Solutions when "not supported" message appears, Solutions when only a partial image appears – Epson Pro L30002UNL 30,000-Lumen HDR Pixel-Shift DCI 4K Laser 3LCD Large Venue Projector (White) User Manual

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Solutions When "Not Supported" Message Appears

If the "Not Supported" message appears, try the following solutions:

• Make sure the computer's display resolution does not exceed the projector's resolution and frequency

limit. If necessary, select a different display resolution for your computer. (See your computer manual
for details.)

Parent topic:

Solving Image Problems

Related references

Input Signal Settings - Signal Menu
Supported Video Display Formats
Projector Information Display - Info Menu

Solutions When Only a Partial Image Appears

If only a partial computer image appears, try the following solutions:

• For VGA connections, press the

Auto

button on the remote control to optimize the image signal.

• Make sure you selected the correct

Screen Type

setting for the screen you are using.

• Make sure the

Scale

setting in the Signal menu is turned off.

• Make sure the

Resolution

setting in the Signal menu is set correctly for the input signal.

• Try adjusting the image position using the

Position

setting in the Signal menu.

• Press the

Aspect

button on the remote control to select a different image aspect ratio.

• Check the

Blanking

setting in the Signal menu.

• Check your computer display settings to disable dual display and set the resolution within the

projector's limits. (See your computer manual for details.)

• Check the resolution assigned to your presentation files to see if they are created for a different

resolution than you are projecting in. (See your software help for details.)

Parent topic:

Solving Image Problems

Related concepts

Projector Connections

Related references

Input Signal Settings - Signal Menu
Projector Reset Options - Reset Menu
Projector Setup Settings - Extended Menu

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