Where to get help (u.s. and canada) – Epson Pro L30002UNL 30,000-Lumen HDR Pixel-Shift DCI 4K Laser 3LCD Large Venue Projector (White) User Manual

Page 316

Advertising
background image

316

Solutions When the Image Contains Static During Network Projection

If the projected image contains static during network projection, try the following solutions:

• Check for any obstacles between the access point, the computer, the mobile device, and the projector.

If necessary, change their positions to improve communication. Also make sure that they are not too
far apart; move them closer together and try to connect again.

• If the wireless connection is slow or your projected image contains noise, check for interference from

other equipment, such as a Bluetooth device or microwave. Move the interfering device farther away
or expand your wireless bandwidth.

• If the connection speed declines, reduce the number of connected devices.

• If you are using Epson iProjection, you can try adjusting the iProjection settings. See the

Epson

iProjection Operation Guide

for more information.

Parent topic:

Solving Network Problems

Solutions When Network Alert E-Mails are Not Received

If you do not receive an e-mail alerting you to problems with a projector over the network, try the
following solutions:

• Make sure the projector is turned on and connected to the network correctly. (If an error shut down the

projector, it cannot send an e-mail.)

• Make sure your electrical outlet or power source is functioning properly.

• Make sure you set up the projector e-mail alert settings correctly on the projector's Network

Notifications menu or in the network software.

• Set the

Standby Mode

setting to

Communication On

so the network software can monitor the

projector in standby mode.

Parent topic:

Solving Network Problems

Related references

Projector Setup Settings - Extended Menu

Related tasks

Setting Up Projector Network E-Mail Alerts

Where to Get Help (U.S. and Canada)

If you need to contact Epson for technical support services, use the following support options.

Advertising