Epson Pro L30002UNL 30,000-Lumen HDR Pixel-Shift DCI 4K Laser 3LCD Large Venue Projector (White) - Manual (Page 313)

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• If you enabled the remote control button lock, press and hold the i button for about 5 seconds to turn it
off.
• Strong fluorescent lighting, direct sunlight, or infrared device signals may be interfering with the
projector's remote receivers. Dim the lights or move the projector away from the sun or interfering
equipment.
• Make sure the optional remote control cable set is not attached to the projector's Remote port. If you
leave the cable connected to the port, the remote control cannot control the projector.
• If available, turn on one of the remote receivers in the projector's menu system, or check if all the
remote receivers were turned off.
• Make sure the Control Communications or Extron XTP setting in the Extended menu is set to Off if
you are using the optional remote control cable set.
• If you lose the remote control, you can purchase another from an Epson parts distributor.
Parent topic: Solving Projector or Remote Control Operation Problems
Related references
Projector Parts - Interface Ports
Remote Control Operation
Projector Feature Settings - Settings Menu
Projector Setup Settings - Extended Menu
Related tasks
Replacing the Remote Control Batteries
Locking the Remote Control Buttons
Unlocking the Projector's Buttons
Setting the Remote Control ID
Solutions to Password Problems
If you cannot enter or remember a password, try the following solutions:
• You may have turned on password protection without first setting a password. Try entering 0000 using
the remote control. If you lose the remote control, you cannot enter a password. Order a new one from
Epson.
• If you have entered an incorrect password too many times and see a message displaying a request
code, write down the code and contact Epson. Do not attempt to enter the password again. Provide
the request code and proof of ownership for assistance in unlocking the projector.