HP Digital Sender Flow 8500 fn2 Document Capture Workstation - Manual (Page 10)

Scanner does not pick up paper or misfeeds .................................................................................................................. 120
Introduction ...................................................................................................................................................... 120
The scanner does not pick up paper ............................................................................................................ 120
The scanner picks up multiple sheets of paper ......................................................................................... 120
The document feeder jams, skews, or picks up multiple sheets of paper ............................................ 121
Clear paper jams .................................................................................................................................................................. 122
Introduction ...................................................................................................................................................... 122
Experiencing frequent or recurring paper jams? ....................................................................................... 122
Clear paper jams in the Automatic Document Feeder (ADF) .................................................................... 123
Improve scan image quality ............................................................................................................................................... 125
Check the scanner glass for dirt and smudges .......................................................................................... 125
Check the resolution settings ....................................................................................................................... 126
Check the color settings ................................................................................................................................. 126
Check the image-adjustment settings ........................................................................................................ 127
Optimize scan quality for text or pictures ................................................................................................... 127
Check the output-quality settings ................................................................................................................ 128
Clean the pickup rollers and separation pad in the Automatic Document Feeder (ADF) ..................... 128
Solve wired network problems .......................................................................................................................................... 131
Introduction ...................................................................................................................................................... 131
Poor physical connection ............................................................................................................................... 131
The computer is unable to communicate with the product ..................................................................... 131
The product is using incorrect link and duplex settings for the network ............................................... 132
New software programs might be causing compatibility problems ....................................................... 132
The computer or workstation might be set up incorrectly ....................................................................... 132
The product is disabled, or other network settings are incorrect ........................................................... 132
Index ........................................................................................................................................................................................................... 133
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