Yokogawa FieldMate - Manual (Page 365)

<Appendix F Troubleshooting Information>
App.-44
IM 01R01A01-01E 9th Edition : May 31, 2013-00
Appendix F Troubleshooting Information
If FieldMate appears to be operating incorrectly, follow the procedure below and send the
created file to a Yokogawa sales office or your nearest sales representative.
Select Start → YOKOGAWA FieldMate → Tools → Export FieldMate Info.
This causes a list of the device information files that have been installed and detailed logs such
as installation logs and communication logs to be compressed into one file. The export and
creation destination directory and file name are as follows:
FieldMate installation drive\FM\ExportFieldMateinfo.tgz
App.F01E.ai
Figure App.-F-1