Troubleshooting and fault elimination, Error message – Lenze 931E/K Small Drives Control User Manual

Page 126

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Troubleshooting

and fault elimination

Error message

9

l

126

SW−HB

13.0002−EN 4.1

Error No.

CAN error
code

Meaning

Activation
time

Response

Cause

Remedy

A

H W O

3

4310

Motor
overtemperature

< 100 ms

ю ю ю ¨ Motor overtemperature

l

Check if the motor cooling via the motor housing
is impeded as a result of deposits, etc. (if
necessary, clean the motor).

l

Are there any other sources of heat near the
motor that may additionally increase the ambient
temperature and thus lead to a reduced heat loss
dissipation?

l

Check the controller settings, poor settings will
lead to an unnecessary heat generation.

l

Reduce the load torque of the motor.

l

Check the setting of the temperature sensor.

l

Check the resolver and encoder cable for an open
circuit.

l

Check the resolver position adjustment.

4

4210

Insufficient
temperature/overtem
perature of power
electronics

< 100 ms

ю ю −

Overtemperature/undertemperature of
controller

l

Check if the controller has been correctly
mounted into the control cabinet:
– The heatsink must be connected with a surface

as large as possible to the control cabinet
housing.

– Are there any other sources of heat near the

controller that may increase the ambient
temperature of the inverter?

l

Check if the ventilation slots of the controller are
polluted or obstructed. Clean them, if necessary.

l

Optimise the controller settings (poor settings will
lead to an unnecessary heat generation).

l

Check the resolver position adjustment.

l

Reduce the load torque of the motor.

5

7392

SINCOS supply error

< 5 msec

þ −

Resolver or SINCOS encoder error, reliable
detection only possible after approx. ½
motor revolution, if necessary

l

Check resolver plug connection.

l

Check resolver cable for cable breakage, short
circuit.

l

Check pin assignment of resolver cable plug.

l

Correct encoder parameters.

6

7391

SINCOS−RS485
communication error

< 5 msec

þ −

7

7390

SINCOS track signal
error

< 5 msec

þ −

8

7380

Resolver, track signal
error or carrier failure

< 5 msec

þ −

9

5113

5V−electronic supply
error

< 5 msec

þ −

l

Error may occur as a result of a defective
angle encoder / defective Hall sensors, a
wiring error of X2 or a supply voltage
drop

l

Possible error at techno module X8

l

Voltage supply

l

Electronics error in 931E/K, cannot be removed by
the user. Send servo positioning controller to your
Lenze representative.

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