Setting up – Canon imageCLASS MF275dw Wireless All-In-One Monochrome Laser Printer User Manual
Page 533
Setting Up
94LS-0F4
This is a list of problems that can occur during setup of the machine. Check how to troubleshoot the problem based on
the symptom.
◼
Problems During Driver Installation
The Machine Connected via WSD Port Is Not Displayed During Driver Installation(P. 525)
◼
Problems with Wireless LAN and Wired LAN Connection
Cannot Connect to Wireless LAN
Check whether the machine can connect to the network.
Cannot Connect to Wireless LAN(P. 526)
Cannot Connect to Wired LAN
The IP address setting may have failed. Set the IP address again.
Cannot Connect to Wireless LAN and Wired LAN at the Same Time
You cannot connect the machine to a wireless LAN and wired LAN at the same time. You can connect to USB
and wireless LAN or USB and wired LAN at the same time.
Cannot Connect Using TLS Encryption
If you specify a TLS version that is not supported by your OSoperating system, browser, or other software,
you will not be able to connect to the machine using TLS encryption.
Update your OS operating system and other software, or incrementally downgrade the TLS version until you
can successfully connect to the machine. Note, however, that downgrading your TLS version may result in a
connected environment that is not protected by adequate security.
◼
Problems with USB Connection
The Computer Cannot Communicate with the Machine
Try the following:
●
Replace the USB cable. If the USB cable is long, replace it with a short cable.
●
If you are using a USB hub, connect the machine directly to the computer using a USB cable.
Troubleshooting
524