Appendix c, Repair policy, Appendix c -1 – Boonton 4500B Peak Power Meter User Manual

Page 371: Repair policy -1, Boonton 4500b rf peak power analyzer

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Boonton 4500B RF Peak Power Analyzer

Appendix C

10-1

10. Appendix C

Repair Policy


Model 4500B Instrument.

If the Boonton Model 4500B RF Peak Power Analyzer is not operating correctly and requires service, contact the Boonton
Electronics Service Department for return authorization. You will be provided with an RMA number and shipping
instructions. Customers outside the USA should contact the authorized Boonton distributor for your area. The entire
instrument must be returned in its original packing container. If the original container is not available, Boonton Electronics
will ship a replacement container and you will be billed for the container cost and shipping charges.

Boonton Peak Power Sensors.

Damaged or defective peak power sensors are repaired as separate accessories. Note that sensors which have failed due to
overloading, improper mating, or connecting to an out-of-tolerance connector are not considered defective and will not be
covered by the Boonton Warranty. If repair is needed, contact the Boonton Electronics Service Department for return
authorization. You will be provided with an RMA number and shipping instructions. Customers outside the USA should
contact the authorized Boonton distributor for your area. Only the defective sensor should be returned to Boonton, not the
entire instrument. The sensor must be returned in its original packing container. If the original container is not available,
Boonton Electronics will ship a replacement container and you will be billed for the container cost and shipping charges. If a
new sensor is ordered, note that it does not include a sensor cable - this item must be ordered separately.

Contacting Boonton.

Customers in the United States having questions or equipment problems may contact Boonton Electronics directly during
business hours (8 AM to 5 PM Eastern) by phoning (973) 386-9696. FAX messages may be sent at any time to (973) 386-
9191. E-mail inquiries should be sent to

[email protected]

. International customers should contact their

authorized Boonton Electronics representative for assistance. A current list of authorized US and international representatives
is available on the Boonton website at

www.boonton.com

.

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