Update arcglide firmware, Download through phoenix software, Download from a laptop – Hypertherm THC ArcGlide User Manual
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ArcGlide THC Instruction Manual 806450
4 – Maintenance
Update ArcGlide firmware
Download through Phoenix software
To download firmware updates for the ArcGlide system using Phoenix software, the ArcGlide must be turned ON and
connected to a Hypertherm CNC by Hypernet.
To avoid a protocol mismatch error, make sure each ArcGlide unit and Hypernet-enabled
plasma system is turned ON before updating the firmware.
To update directly from the CNC:
1. Download the most current version of Phoenix software from
www.hypertherm.com
. Follow the instructions on the
web page or in
Updating Phoenix Software in the Phoenix Software Operator Manual (806400).
2. Copy the Update.exe file onto a USB memory stick.
3. Insert the USB memory stick into the USB port in the CNC.
4. From the Main screen in Phoenix software, choose Setups > Password and enter the UPDATESOFTWARE
password.
The CNC updates the Phoenix software and sends ArcGlide firmware updates to each ArcGlide unit and
Hypernet-enabled plasma system.
Download from a laptop
If your configuration does not include a Hypertherm CNC, you can download the ArcGlide THC Firmware Update.zip file
from the Hypertherm Downloads Library. This file contains the program and script files necessary to update the ArcGlide
components.
If your cutting machine does not have a Hypertherm CNC, before you upgrade your ArcGlide
firmware, contact your table manufacturer to ask if you should update your CNC at the same
time.
1. After you download the ArcGlide THC Firmware Update.zip file, unpack it in a directory on the laptop hard drive or on
a USB memory stick. One of the files included is EthernetSetup.vbs. There are also some program image .bin files
and Update.exe files to load the images.
2. Plug the laptop into the device that you want to
update or the Ethernet switch if you want to update
multiple units.
3. Navigate to the directory where you downloaded the
files.
4. Double click-on the EthernetSetup.vbs file. A dialog
box displays that lists the Ethernet ports that are
installed on the computer.
5. Enter the number of the adapter that you want to use to update the ArcGlide unit.