Rockwell automation support, Installation assistance, New product satisfaction return – Rockwell Automation 294D ArmorStart LT Distributed Motor Controller DeviceNet Version - User Manual User Manual

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Rockwell Automation Publication 290D-UM001A-EN-P - June 2012

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Rockwell Automation Support

Rockwell Automation provides technical information on the Web to assist you in using its products. At

http://www.rockwellautomation.com/support/

, you can find technical manuals, a knowledge base of FAQs, technical

and application notes, sample code and links to software service packs, and a MySupport feature that you can customize
to make the best use of these tools.

Installation Assistance

If you experience a problem within the first 24 hours of installation, contact Customer Support.

New Product Satisfaction Return

Rockwell Automation tests all of its products to ensure that they are fully operational when shipped from the
manufacturing facility. However, if your product is not functioning and needs to be returned, follow these procedures.

United States or Canada

1.440.646.3434

Outside United States or
Canada

Use the

Worldwide Locator

at

http://www.rockwellautomation.com/support/

americas/phone_en.html

, or contact your local Rockwell Automation representative.

United States

Contact your distributor. You must provide a Customer Support case number (call the
phone number above to obtain one) to your distributor to complete the return process.

Outside United States

Please contact your local Rockwell Automation representative for the return
procedure.

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