Troubleshooting pki, Failed to retrieve a ca certificate, Symptom – H3C Technologies H3C WX6000 Series Access Controllers User Manual

Page 664: Analysis, Solution, Failed to request a local certificate

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3) Configure the certificate attribute-based access control policy

# Create the certificate attribute-based access control policy of myacp and add two access control
rules.

[AC] pki certificate access-control-policy myacp

[AC-pki-cert-acp-myacp] rule 1 deny mygroup1

[AC-pki-cert-acp-myacp] rule 2 permit mygroup2

[AC-pki-cert-acp-myacp] quit

4) Apply the SSL server policy and certificate attribute-based access control policy to HTTPS service

and enable HTTPS service.

# Apply SSL server policy myssl to HTTPS service.

[AC] ip https ssl-server-policy myssl

# Apply the certificate attribute-based access control policy of myacp to HTTPS service.

[AC] ip https certificate access-control-policy myacp

# Enable HTTPS service.

[AC] ip https enable

Troubleshooting PKI

Failed to Retrieve a CA Certificate

Symptom

Failed to retrieve a CA certificate.

Analysis

Possible reasons include these:

z

The network connection is not proper. For example, the network cable may be damaged or loose.

z

No trusted CA is specified.

z

The URL of the enrollment server for certificate request is not correct or not configured.

z

No RA is specified.

z

The system clock of the AC is not synchronized with that of the CA.

Solution

z

Make sure that the network connection is physically proper.

z

Check that the required commands are configured properly.

z

Use the ping command to check that the RA server is reachable.

z

Configures the RA for certificate request.

z

Synchronize the system clock of the AC with that of the CA.

Failed to Request a Local Certificate

Symptom

Failed to request a local certificate.

Analysis

Possible reasons include these:

z

The network connection is not proper. For example, the network cable may be damaged or loose.

z

No CA certificate has been retrieved.

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