A.5.4, Update the flash® and/or windows media encoder, A.5.5 – NewTek TriCaster 855 User Manual

Page 324: Install virus protection

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3. In the Administrator Mode screen, click Update TriCaster under the System Utilities

heading, and follow directions provided (see the heading System Utilities under
Administrator Mode in Section 5.2.3).

A.5.4 UPDATE THE FLASH® AND/OR WINDOWS MEDIA ENCODER®?

TriCaster is not designed to be user-upgradeable. For certain features to work correctly, specific
versions of third-party utilities must be present. These applications are upgraded in timely
fashion in official TriCaster updates. It is quite likely that any attempt to update these manually
will have unintended results, and you are strongly cautioned against doing so.

A.5.5 INSTALL VIRUS PROTECTION?

Virus and malware protection applications can dramatically impact system performance (this is
true even for Windows Defender®, which is deliberately disabled for this reason). In general,
once additional software or services are enabled on TriCaster, real-time performance cannot be
guaranteed.

In a perfect world, we'd love to recommend that you do not install virus and/or malware
protection software on TriCaster. Certainly you should always take sensible precautions to avoid
introducing infected files into TriCaster by rigorously virus-checking media you plan to connect or
import beforehand – ideally, do so on a laptop or other system before connecting to TriCaster.

Realistically though, in some settings you may feel the need for protection outweighs the risk. If
you really feel you must install virus protection, switch all of its ‘active scanning’ operations off so
that nothing can occur in the background while TriCaster’s Live Desktop is running.

Anything that provides full-time protection will dramatically reduce memory and disk speed on
your system, so you should disable those features. Then, only when you need to do so (perhaps
on a daily or weekly schedule), perform a manual scan.

Never let scanning continue into a live switching event, and do not assume that you can now
omit pre-checking files and external media for nasty surprises.

Hint: In the unfortunate event that malware ever does evade your defensive measures, you can
always use TriCaster’s Restore TriCaster function to completely rehabilitate your system.)

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