NewTek TriCaster 855 - Manual (Page 38)

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Hint: For later convenience, record the registration code for your TriCaster on the sticker provided
for the purpose inside the front access panel of the system.
ONLINE REGISTRATION 3.3.1
If you have connected your TriCaster to the Internet, simply click the button under Step 2 in the
registration dialog. This will take you to the Registration page (http://register.newtek.com) in
the Customer Care section of NewTek’s website where you will find further directions.
Hint: More information on connecting TriCaster to a network can be found in Section 3.17 and
Chapter 14.
Otherwise, you can visit the registration webpage from another system with Internet access. In
either case, after registering on the website, enter the resulting registration code into the field
provided at Step 4 of the dialog.
Hint: It’s a very good idea to record the login name and password you choose when creating your
website profile and keep them in a safe place. Jot down registration code too; it could come in
very handy if you ever need to restore the TriCaster software to its as-shipped state when you
don’t have access to the Internet.
Check your personal area of the site from time to time afterward; among other things, you’ll be
able to download any free software updates that are made available going forward.
REGISTERING BY TELEPHONE 3.3.2
NewTek’s Customer Care center can also handle registration requests by telephone, if that is
more convenient (when opportunity permits, you should still visit the website as discussed above
to gain access to software updates). Please have your Product ID (from the Registration dialog
mentioned earlier) handy when you call. The phone numbers for Customer Service follow:
Telephone: (US) 1-800-862-7837
(Outside US) +1-210-370-8000
Fax: 210-370-8001
Note: For Technical Support contact information, please see Section A.6.2.