Troubleshooting, Important – Follett VERSION 6.00 User Manual

Page 144

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04/04

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Circulation Desk

Important:

If you try to save a special due date that has already passed, an alert

box appears giving you the option of correcting it.

To turn off the special due date, clear the Use Special Due Date check box, and

choose Save.

Troubleshooting

The following table lists some of the error messages you might see in Check Out:

Check Out error messages

Message

Cause

A copy that was at the bindery

must be checked in before it can

circulate.

According to Circulation Desk, the copy the patron is attemptĆ

ing to check out is at the bindery. You must check in the copy

before you can check it out. If you keep any records on items

that you send to the bindery, you should update them now.

A copy that was loaned out

must be checked in before it can

circulate.

According to Circulation Desk, the copy the patron is

attempting to check out is loaned out to another institution.

You must check in the copy before you can check it out. If you

keep any records on items that you lend to other institutions,

you should update them now.

Deleted temporary .Ă.Ă. Barcode

.Ă.Ă. can now be reused.

This message only appears when you create a temporary copy,

but the transaction was not completed, for example, because

you decided to discontinue a transaction in response to a block

condition. Since the transaction fails, there is no reason for

Circulation Desk to create the temporary title and copy.

Fine threshold reached.

The total net amount of the patron's fines (not including

refunds) is greater than the amount you selected in System

Setup | Setup | Circulation | Policies | Fines Threshold.

Hourly due date is beyond

today. Allow?

The patron is checking out a copy that has an hourly circulation

period, and the calculated due time extends beyond the

library's open hours for today. If you choose Yes, Circulation

Desk continues calculating the due time beginning with the

opening time on the library's next open day. If you choose No,

the closing time on the current date becomes the due time.

<title> <barcode> is a

non-circulating copy.

Check it out anyway?

The copy is non-circulating because the loan period for the

circulation type/patron type combination is 0 (zero).
See also: For information about setting up your circulation

policies, see page 76.

<title> <barcode> is a *NC

non-circulating copy.

The copy is non-circulation because its circulation type is *NC.

To check out this copy, you must first change the circ type.

No loan period set up for patron

type .Ă.Ă.Ă, circulation type .Ă.Ă.

This copy cannot be checked

out until the loan period is

defined in System Setup |

Setup | Circulation | Policies.

This message indicates that not all of your circulation policies

have been defined in System Setup. The transaction cannot

proceed.
See also: For information about setting up your circulation

policies, see Circulation policies: who can have what and for

how long" on page 76.

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