Follett VERSION 6.00 - Manual (Page 453)

04/04 Chapter 34 Setting up WebCollection Plus 453
button appears as desired. If not, return to the Setup Information page to
change the settings. Return to the Title Information page and proceed with
the next step. (See page 445.)
7. To test the Allow Hold Requests or Allow ILL Requests setup information,
click E-mail Request on the Title Information page. The Hold/ILL Request
Form appears. Enter your name and email address and click Send. A
message appears informing you whether or not your request was sent
successfully. (See page 440.)
8. Verify that the request arrives at the email address(es) you specified in Setup
Information.
If a request could not be sent, make certain that the mail server is running. If
you do not receive the requests or receive an error message from the mail
server, check the email addresses and SMTP Mail Server information. (See
page 440.)
Your SMTP Mail Server may require a sender email address. If so, either
select Require Patron To Enter or select Use Default If Left Blank and specify
a default address for patrons who don't have one. After saving any Setup
Information changes, return to the Library Search page and repeat the test.
For WebCollection Plus for Union: We recommend that you repeat steps 6
through 8 for every member you've set up to receive email requests. You
should also check any member URLs you entered by clicking the Availability
button. If a connection to the member's WebCollection Plus can't be made,
recheck the URL you entered on the Member Information page (see page
445). Contact the member, as well, to verify that its WebCollection Plus
application is running. Then, check your Limiters page to verify your
member groupings. (See page 439.)
9. If you have Follett eBooks, verify that the Electronic Access link (856 tag)
appears on the Title Information page. To verify that patrons can retrieve the
Follett eBook, click the link, enter the password (if you set one up), and click
OK. The Follett eBook should appear in a new browser window.
If you selected to use password (and not IP) authentication and your network
uses a proxy server and you use WebCollection Plus from within your
network, you may need to call Follett Technical Support for your proxy
server configuration options.