Follett VERSION 6.00 - Manual (Page 603)

04/04 Chapter 41 Database maintenance utilities 603
Viewing your registered products
To view a list of the Follett Software Company products installed on the library
computer system, select Registered Products from the Help menu.
Closes the Registered
Products dialog
Important: If a product you installed is missing from this list, or if a listed
product should not be on the list, please call Follett Software
Company's Technical Support department. To delete an entry in the
list, you'll need a special password.
Interpreting the Utilities exception report
While the utilities are designed to repair problems in the library database, they
occasionally discover problems that require additional direction from you. If a
utility encounters a problem it cannot repair, it records the event in an exception
report. These messages usually include a solution to the specific problem. If you
discover such a message, simply follow the instructions. If the problem persists,
contact Follett Software Company's Technical Support department. Exception
reports reside within your Follett folder.