Responding to a system message, Looking up a system message, Gathering information about the problem – Brocade Fabric OS Message Reference (Supporting Fabric OS v7.3.0) User Manual

Page 48

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26

Fabric OS Message Reference

53-1003140-01

Responding to a system message

1

Responding to a system message

This section provides procedures on gathering information on system messages.

Looking up a system message

Messages in this manual are arranged alphabetically by Module ID, and then numerically within a
given module. To look up a message, copy down the module (see

Table 6

) and the error code and

compare this with the Table of Contents or look up lists to determine the location of the information
for that message.

The following information is provided for each message:

Module and code name for the error

Message text

Message type

Class (for Audit messages only)

Message severity

Probable cause

Recommended action

Gathering information about the problem

Questions to ask yourself when troubleshooting a system message are as follows:

What is the current Fabric OS level?

What is the switch hardware version?

Is the switch operational?

Assess impact and urgency:

-

Is the switch down?

-

Is it a standalone switch?

-

How large is the fabric?

-

Is the fabric redundant?

Execute the errDump command on each logical switch.

Execute the supportFtp command (as needed) to set up automatic FTP transfers, and then run
the supportSave command.

Reserved field for future
expansion

This field is reserved for future use and contains a space character (null
value).

Event-specific information

A text string explaining the error encountered and providing parameters
supplied by the software at runtime.

TABLE 5

Audit message field description (Continued)

Variable name

Description

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