Meridian America Link/Customer Controlled Routing - Manual (Page 10)

x Contents
553-3202-210 Standard October 1998
Configure devices for status change host notification 330
Define status message groups 333
Assign telephones to status message groups (Meridian
Link) 335
Configure ACD DNs 344
Configure Control DNs (CCR) 346
Configuring a Phantom Loop 349
Configuring a Phantom Superloop 350
Creating a Phantom Set 351
Configuring Dual VAS ID 353
Traffic statistics 354
Chapter 13: Meridian Mail configuration 355
Meridian Mail call processing 357
Configuring Meridian 1 for Meridian Mail 358
Creating a Meridian Mail ACD queue 358
Defining virtual agent DNs for voice channels 360
Configuring Meridian Mail for Host Enhanced Voice
Processing (HEVP) 363
Adding the Meridian Mail ACD DN to the Voice Service DN
(VSDN) Table 363
Defining voice channels in the Channel Allocation Table
(CAT) 366
Defining a new mailbox for the application 368
Chapter 14: Software installation, upgrade, and
update procedures
371
To configure the software after installing a new IPE Module
or Application Module 375
Section 1: To upgrade Meridian Link from Release 2 to
Release 5C or Co-residency using a Release 2 backup
tape
376
Section 2: To upgrade Meridian Link from Release 3 to
Release 5C or Co-residency using a Release 3 backup
tape
377
Section 3: To upgrade Meridian Link from Release 4 to
Release 5C 378
Section 4: To upgrade Meridian Link from Release 4 to 379
Section 5: To upgrade Meridian Link from Release 4B to
Release 5C 380