Meridian America Link/Customer Controlled Routing User Manual

Page 347

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Chapter 12: Meridian 1 configuration for Meridian Link/CCR 329

Meridian Link Release 5C/CCR Release 3C Installation and Upgrade Guide

If the last digits of the DNIS number and the ACD DN are identical, the
program allows a simpler definition.

Table 121
LD 49ÑPartial digit conversion

Prompt

Response

Comment

REQ

NEW

Create data in the database

TYPE

IDC

Incoming Digit Conversion

¥
¥
¥

Press [Return] until the DCNO prompt
appears

DCNO

0Ð254

Translation table number

IDGT

49

Incoming digits (the DNIS number)

49

86

DNIS number 49XX will go to ACD DN
86XX (that is, 4925 will go to 8625)

IDGT

55

55

77

DNIS number 55XX will go to ACD DN
77XX

IDGT

3

3

2

DNIS number 3XX will go to ACD DN 2XX

IDGT

6

6

88

DNIS number 6XX will go to ACD DN 88XX

IDGT

<cr>

End of modifying for this translation table

REQ

NEW, END

Either create a new translation table or exit
the overlay, saving the new translation table

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