Meridian America Link/Customer Controlled Routing User Manual
Page 39
Chapter 2: Overview of Meridian Link 21
Meridian Link Release 5C/CCR Release 3C Installation and Upgrade Guide
Software overview
The Meridian 1 must be equipped with the following release of software:
¥
X11 Release 17 or later for Meridian 1 systems using Meridian Link
Release 4
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X11 Release 20 or later for all Option 11 systems (X11 Release 18 will
be supported in Europe)
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X11 Release 16.82G or later for Options 21Ð81 for international
markets
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X11 Release 19 or later for the Host Enhanced Routing, Host Enhanced
Voice Processing, and Unique Call ID features of Meridian Link
Release 4, and for Single Terminal Access (STA) support
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X11 Release 23 or later is required to support the Redundant Meridian
Link and Dual VAS ID features
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X11 Release 24 or later is required for the Expanded DNIS support and
Agent Login ID features
The following X11 software packages constitute Meridian Link:
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For Option 11:
Ñ Advanced Application Software (contains packages 153 and 209)
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For Options 21Р81:
С Application Module (package 209)
Prerequisites for Meridian Link operations are
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Meridian Mail Link (package 35)
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Command and Status Link (package 77)
These software options may be bundled in various marketing packages that
may vary by market and by X11 software release.
Following is a minimum software requirement compatibility matrix for the
Meridian Link/CCR application.