Meridian America Link/Customer Controlled Routing - Manual (Page 581)

Index 563
Meridian Link Release 5C/CCR Release 3C Installation and Upgrade Guide
SDI port for conshare (X11 Release
17) 315
SDI port for conshare (X11 Release
18) 317
terminals 511
trunk route 325
connecting
A/B switchbox 276
Application Module to external
equipment 227
Gandalf LDS 120E modem 280
Option 11 IPE Module to external
equipment 177
Options 21Ð81 IPE Module to external
equipment 209
to Meridian Mail 255
connector
I/O (Application Module) 82
I/O (IPE Module) 42
connector panel
Option 11 42
conshare
configuring SDI port 317
console
cable pin 248
cabling 248
CCR system 32, 33
system 17
using A/B switchbox 276
continuity command 16
Control Directory Number (CDN) see
Control DN (CDN)
Control DN (CDN) 346
configuring 346
definition 554
description 30, 31
convention
notation for CCR Module applications
293
CPE 557
CPU adapter card
jumpers 123
creating
configuration file 500
header file 530
Meridian Mail ACD queue 358
Phantom Sets 351
voice segment files 529
CSL see Command and Status Link
(CSL)
Customer Controlled Routing (CCR)
administration and maintenance 33
co-residency with Meridian Link 1
consoles and printers 33
description 27, 30
hardware components 27
software requirements 97
customer number
changing 506
D
data files
backing up 476
restoring from backup 471
DCE
connections 273
default
changing languages 509
defining ACD DN 344
default configuration
link 0 (AML) 479
link 1 480, 481
link 2 481
replacing 499
defining
a block of DNIS numbers 328
ACD DN with IVR handling 345
ACD group and agents 335