Meridian America Link/Customer Controlled Routing - Manual (Page 55)

Chapter 3: Overview of Customer Controlled Routing 37
Meridian Link Release 5C/CCR Release 3C Installation and Upgrade Guide
¥ Interactive Voice Response (package 218) if the Hold In Queue for IVR
feature is to be used
¥ Call ID (package 247) (requires X11 Release 19 or later)
The following software packages (and their prerequisites) are optional for
Customer Controlled Routing:
¥ Dialed Number Identification Service (package 98)
¥ Automatic Call Distribution Package C (package 42)
¥ ACD Load Management (package 43)
¥ Automatic Call Distribution Package D (package 50)
¥ ACD Package D Auxiliary Link Processor (package 51)
¥ Integrated Services Digital Network Signaling (package 145)
¥ ISDN Primary Rate Access (package 146)
¥ ISDN Signaling Link (package 147)
¥ Multi-use Serial Data Link (package 222)
For information about software package prerequisites, refer to X11 Features
and Services (NTP 553-3001-305).
CCR may take advantage of many other software packages if they are
installed and configured.
Single Terminal Access (STA)
Single Terminal Access allows a single terminal (an STA terminal) to be
used as a maintenance terminal for the Meridian 1 system and for any
subsystem connected to it (including an IPE Module or an Application
Module) to perform all OA&M functions. For more information, refer to
Chapter 19, ÒSingle Terminal Access.Ó
The STA feature is supported on
¥ an IPE Module connected to a Meridian 1 Options 21Ð81 system
¥ an Application Module with an MVME167 card