8 troubleshooting, 1 physical status of pos interfaces is down, Fault description – Nortel Networks 8000 User Manual

Page 95: Fault analysis, Troubleshooting procedure, 8 troubleshooting -34, 1 physical status of pos interfaces is down -34

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4 POS and CPOS interface configuration

Nortel Secure Router 8000 Series

Configuration -WAN Access

interface Serial3/0/1/1:0

link-protocol ppp

ppp mp Mp-group 0/0/3

#

interface Serial3/0/1/2:0

link-protocol ppp

ppp mp Mp-group 0/0/3

#

interface Serial3/0/1/3:0

link-protocol ppp

ppp mp Mp-group 0/0/3

#

interface Serial3/0/1/4:0

link-protocol ppp

ppp mp Mp-group 0/0/3

#

interface Mp-group0/0/3

hic-bind enable

#

return

4.8 Troubleshooting

This section provides troubleshooting methods for the following faults:

Physical status of POS interfaces is Down

Line protocol status of POS interfaces is Down

Severe packet loss on a POS interface

4.8.1 Physical status of POS interfaces is Down

Fault description

After configuring the POS interface of the routers, use the

display interface pos command to

view the interface status and find that the physical layer status of the POS interface is Down.

Fault analysis

The possible causes are:

The fiber connected to the POS interface is incorrectly connected.

The clock mode configured on the router does not match that on the peer device.

Troubleshooting procedure

Do as follows on the routers:

Step 1 Check if the fiber correctly connects to the POS interface. There are two fibers, which are

respectively used for receiving and sending and cannot be plugged inversely. In addition, if
the receiving end and sending end connect to the same POS interface, even when the

loopback is not enabled, the message of "Loopback detected" still can be found when you use

the

display interface command.

4-34

Nortel Networks Inc.

Issue 5.3 (30 March 2009)

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