Nortel Networks 1000M User Manual

Page 423

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Removing numbering plan conflicts

423

LD 11

REQ

OUT

TYPE

2008

TN

10 XX

where "XX" = a value of 0,1,2,8,9, or 10

Obtaining the use of Meridian Mail ACD queues

The Meridian Mail feature also uses a number of ACD queues in the Small
System. See

"Conflicts with ACD queues" (page 423)

for information on

how to remove this data from the system.

Conflicts with ACD queues

The Small System has preprogrammed ACD queues for Meridian Mail, the
Central Answering Position, and general purpose ACD. (For some countries,
preprogrammed ACD queues are listed in

Table 76 "Default numbering

plan: important extension numbers" (page 377)

.) To remove these values,

use LD 23.

Note: Before you remove this data from the system, make sure that all
ACD agent information is removed from the queue.

In LD 23, respond to the prompts as follows:

LD 23

REQ

OUT

TYPE

ACD

CUST

0

ACDN

XXXX

where "XXXX" = value of ACD queue

Repeat for each ACD queue you wish to remove.

Conflicts with Call Park extension numbers

System call park extension numbers are preprogrammed for the Central
Answering Position. (For some countries, the default call park extensions
are listed in

Table 76 "Default numbering plan: important extension

numbers" (page 377)

.) To remove this data from the system, load LD 50

and respond to the prompts as follows:

LD 50

REQ

OUT

TYPE

CPK

Nortel Communication Server 1000

Communication Server 1000M and Meridian 1 Small System Installation and Commissioning

NN43011-310

01.04

Standard

Release 5.0

13 May 2008

Copyright © 2008, Nortel Networks

.

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