Nortel Networks 1000M - Manual (Page 454)

454 Central Answering Position
Park
Since you cannot hold multiple calls on the ACD queue, a call can be parked
in order to receive other calls. The parked call can be retrieved by the CAP
or another telephone that has access to Call Park.
Note: To retrieve calls before the call timer expires, note the extension
that the calls are parked on.
Procedure 89
Parking a call on the System Park extension
Step Action
1 You are on a call.
2 Press Park twice.
3 Press Rls.
—End—
Procedure 90
Parking a call on an extension other than the System Park extension
Step Action
1 You are on a call.
2 Press Park.
3 Dial the extension number on which you want to park the call.
4 Press Park again.
5 Press Rls.
—End—
Procedure 91
Retrieving a parked call
Step Action
1 Press the DN key.
2 Dial the extension on which the call is parked if the call is parked on
an extension other than the system call park number.
Nortel Communication Server 1000
Communication Server 1000M and Meridian 1 Small System Installation and Commissioning
NN43011-310 01.04 Standard
Release 5.0 13 May 2008
Copyright © 2008, Nortel Networks
.