Nortel Networks 1000M User Manual

Page 447

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Configuring your CAP

447

Prompt

Response

Description

NCFW

x...x

Night call forward DN for ACD calls (up to 23 digits).

FORC

(NO) YES

Call forcing option.

FRT

0–2044

Time in seconds allowed before unanswered incoming ACD
calls are connected to the first RAN (appears if FRRT RAN route
number is identified above).

SRRT

0–511

Second RAN route number for ACD.

SRT

0–2044

Time in seconds before second RAN is connected to ACD calls
(appears if SRRT RAN route number is identified above).

NRRT

0–127

RAN route number assigned as night announcement for ACD
calls.

In LD 15, respond as follows for the specified prompts:

LD 15: Configuring customer options

Prompt

Response

Description

REQ:

CHG

Change

TYPE:

NIT

Night Service

CUST

Customer number

0-31

Range for Small System, CS 1000S system, Media Gateway
1000B, and Media Gateway 1000T

NIT1

xxxxxxx

xxxxxxx is the ACD directory number of the CAP queue defined
in LD 23. Up to 7 digits are allowed if the DNXP package is
equipped, otherwise only 4 digits can be entered.

TIM1

hh mm

Hour and Minute for First Night Service DN

...

REQ:

CHG

change

TYPE:

MPO

Multi-Party Operations

CUST

Customer number

0-31

Range for Small System, CS 1000S system,
Media Gateway 1000B, and Media Gateway 1000T

FMOP

YES

set misoperation prompts

- RGNA

STD ATN

Ring No Answer treatment

- AOCS

<CR>

- RCY1

<CR>

- RCY2

1 - (6) - 15

Ring Cycles before forwarding to attendant

Nortel Communication Server 1000

Communication Server 1000M and Meridian 1 Small System Installation and Commissioning

NN43011-310

01.04

Standard

Release 5.0

13 May 2008

Copyright © 2008, Nortel Networks

.

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