Nortel Networks 1000M - Manual (Page 446)

446 Central Answering Position
Prompt Response Description
TOTN To Terminal Number
Note: Not prompted if "M" is entered in response to the "TYPE"
prompt.
c u Format for CS 1000M Small System, Meridian 1 Small System,
CS 1000S system, Media Gateway 1000B, and Media Gateway
1000T, where c = card and u = unit.
The CAP queue (ACD queue) is configured using LD 23. Respond as
follows for the specified prompt:
LD 23: Configuring ACD as the night number
Prompt Response Description
REQ NEW
TYPE ACD "ACD" = ACD data block
CUST Customer number as defined in LD 15.
ACDN xxxx "xxxx" = ACD directory number
MWC NO not message center
ACPQ (NO) YES answered calls are (are not) given priority when reentered in
queue
AST <CR> Associated set (used with Meridian Link only).
DSAC <CR> Server IS/data service access code (used with Meridian Link
only).
MAXP 1–120 Maximum number of positions.
SDNB (NO) YES Block (or not) calls to the Secondary DN.
BSCW (NO) YES Block (or not) calls to the secondary DN on walkaway.
ISAP (NO) YES ACD messages sent (not sent) across the ISDN/AP link.
FRT 0–2044 Time in seconds allowed before unanswered incoming ACD
calls are connected to the first RAN (appears if FRRT RAN route
number is identified above).
SRRT 0–511 Second RAN route number for ACD.
SRT 0-2044 Time in seconds before second RAN is connected to ACD calls
(appears if SRRT RAN route number is identified above).
NRRT 0-127 RAN route number assigned as night announcement for ACD
calls.
FROA (NO) YES First RAN to be given to incoming calls immediately.
Nortel Communication Server 1000
Communication Server 1000M and Meridian 1 Small System Installation and Commissioning
NN43011-310 01.04 Standard
Release 5.0 13 May 2008
Copyright © 2008, Nortel Networks
.