Rockwell Automation 2711 Standard PanelView Operator Terminal User Manual User Manual

Page 227

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Publication 2711-UM014G-EN-P - September 2008

227

Troubleshooting and Maintenance Chapter 13

Clock Module Battery Low
message is displayed.

Internal parameters corrupt.

Reload application and cycle power to the terminal.

Clock module battery failure.

Replace clock module as described in instructions
provided with clock module kit. For PanelView 300
Micro, clock module cannot be replaced.

Cannot transfer application
from memory card.

Memory card is not properly installed.

Verify correct installation.

Application is too large for terminal memory.

Reduce size of application file.

Data checksum is incorrect.

Check that memory card is properly seated.
Application may be corrupt.

Invalid file format.

Verify file format (.PVA) being transferred.

Cannot transfer application
to memory card.

Memory card is not properly installed.

Verify correct installation.

Memory card is write protected.

(1)

Change memory card protection switch.

File currently exists on memory card.

(1)

Erase and reformat card.

Application file is too large, not enough space on
memory card.

Reduce size of application file or erase/format
memory card.

Invalid memory card format.

(1)

Replace or reformat memory card. If problem
continues, try another card.

Data checksum is incorrect.

Check that card is installed correctly. If problem
continues, try another card.

Application does not exist.

(1)

Check the Terminal Info screen to verify that an
application exists.

Screen objects do not
function.

(1)

Terminal not communicating with controller.

Check status of COMM Status indicator. See
problem No communication with SLC or PLC
controller for more information.

Terminal in screen saver mode.

Access Screen Setup from the terminal
Configuration Mode to check if terminal is in Screen
Saver Mode.

Application file name
appears as ******* on
Terminal Info screen.

Application is invalid.

Download application and try again.

Application is unusable because of error.

Download new application.

Area on color screen
appears dark.

One of the backlight tubes has burnt out.

Replace color backlight.

Screen objects are not
visible.

Correct power is not applied.

Verify power connections.

Contrast or intensity is not set correctly.

Access Screen Setup on the Configuration Mode
menu and adjust the contrast. On keypad terminals,
press the left and right arrow keys simultaneously,
then press [F9] or [F15].

Terminal is in screen saver mode.

Access Screen Setup on the Configuration Mode
menu to see if terminal is set for screen saver
mode.

PV550 backlight lamp is not on.

Access Screen Setup on the Configuration Mode
menu and turn on backlight.

Terminal’s backlight is burnt out.

Replace backlight.

Troubleshooting Chart

Problem

Probable Causes

Corrective Actions

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