Epson WorkForce AL-MX300DN - Manual (Page 223)

Cannot install software or drivers
Cause What to do
You are not accessing the operating system with the
administrator privilege. Access the operating system with the administrator privilege.
Cannot access the shared printer
Cause What to do
Inappropriate texts are used for the Share name of the
shared printer. Do not use spaces or hyphens for the Share name.
An additional driver cannot be installed on the client
computer, although the print server’s OS and the client
OS are different. Install the printer drivers from the Software Disc.
If your computer does not have a CD/DVD drive, download the
driver from the Epson website, and then install it.
http://www.epson.eu/Support (Europe)
http://support.epson.net/ (outside Europe)
Your network system causes this problem. Ask the administrator of the network for assistance.
Note:
For the additional driver to be installed, please see the table below.
Server OS Client OS Additional Driver
Windows XP * Windows XP clients Intel Windows 2000 or XP
Windows XP x64 clients x64 Windows XP
Windows XP x64, Server 2003, or
Server 2003 x64
*
Windows XP clients Windows XP and Windows Server
2003
Windows XP x64 clients x64 Windows XP and Windows Server
2003
Windows 8, 8 x64, 7, Vista, Vista x64,
Server 2012 x64, Server 2008, Server
2008 x64, or Server 2008 R2 Windows 8, 7, Vista, or XP clients x86 Type 3 - User Mode
Windows 8 x64, 7 x64, Vista x64, or XP
x64 clients x64 Type 3 - User Mode
* The additional driver for Windows XP x64 and Server 2003 x64 can be used on Windows XP Service Pack 2, Windows 2003
Service Pack 1, or later.
AL-MX300 Series User's Guide
Troubleshooting 223