INFICON 3000 Micro GC Gas Analyzer Operating Manual - Manual (Page 233)

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3000 Micro GC Operating Manual
9.1.2 Common Software Problems
Table 9-2 Common software problems
Symptom Cause Remedy
Method grayed out Instrument not properly
configured Re-configure the drivers through EZ IQ
Config.
Incorrect carrier gas Check the carrier gases and ensure each
carrier gas is connected to the correct
3000 Micro GC inlet. See the 3000 Micro GC
webpage to verify proper gas setup. Refer to
section 6.4, Change Carrier Gas
Configuration, on page 6-9
.
EZ IQ is installed incorrectly Re-install EZ IQ. Refer to the
074-537 EZ IQ Installation Guide.
Peaks are present, but not
identified Integration settings not
optimized Ensure all of the peaks of interest are
identified and fully integrated.
Peak is outside RT window In EZ IQ, verify that the peak window contains
the desired peak.
TCD and columns turn off Low carrier gas pressure Ensure the carrier gas is supplying at least
78 PSI and no more that 82 PSI.
CAUTION
Exceeding 82 PSI for the
carrier gas pressure may
damage 3000 Micro GC.