Instrument error codes and solutions – Bio-Rad Profinia™ Protein Purification Instrument User Manual

Page 182

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Instrument Error Codes and Solutions

ERROR

ERROR MESSAGES

Possible Cause(s) and

CODE

Solution(s)

2

CANNOT TALK TO I2C DEVICE XX.

Inter-processor communication

CHECK INTERNAL CONNECTIONS AND

problems, possibly due to loose.

TRY AGAIN CONNECTIONS

4

VALVE CONFIGURATION ERROR BAD

Dirty valves, defective valves, or

VALVE: XXX.

defective cables.

(and one of the following messages):
POSITION ERROR: VALVE XXX.
CAN’T FIND HOME VALVE XXX.
CAN’T FIND PROP VALVE.

5

INTERNAL ERROR: XX.

Power cycle the unit; contact Bio-Rad

POWER CYCLE UNIT.

if error persists.

CONTACT BIO-RAD IF ERROR PERSISTS.

7,14,19

AIR IN BUFFER LINE DETECTED!

Check all reagents and DI water.

REPLACE OR ADD REAGENT.

Press Start to re-prime the lines and

CHECK ALL REAGENTS AND DI WATER.

continue the method.

PRESS START TO RE-PRIME THE
LINE AND CONTINUE METHOD.
PRESS STOP TO TERMINATE.

8

PUMP ERROR – CANNOT FIND HOME

Cycle power, contact Bio-Rad if

POSITION. IF ERROR PERSISTS,

problem persists.

CONTACT BIO-RAD.

10,11,18

OVERPRESSURE DETECTED @60PSI.

Correct problem and continue.

OPERATIONS SUSPENDED.

•

Check cartridge and method

CORRECT AND CONTINUE.

•

Check temperature setting
•Check zero pressure point

12

METHOD STORAGE IS FULL.

Saved method memory is full.

DELETE A STORED METHOD OR

Delete a stored method or proceed

PROCEED WITHOUT SAVING.

without saving the new method.

13

INTERNAL HARDWARE ERROR.

Check connections.

DISCONNECTED COMPONENTS.

Contact Bio-Rad if problem persists.

CHECK DEVICE XX.

15

TROUBLE WITH PV BOARD.

Check connections.

ERROR =XX.

Contact Bio-Rad if problem persists.

CHECK CONNECTIONS.

16,17

VALVE MOVE WHILE PUMPING RUN

Contact Bio-Rad if problem persists.

PAUSED. IF ERROR PERSIST CONTACT
BIO-RAD.

There is a problem using your memory stick.

Failed memory stick – use a different

Please re-insert it and try again. If problem

memory stick.

persists power-cycle unit and try again ( or
try a different memory stick).

“X” represent an internal device address. Please contact Bio-Rad technical support (1-800-4BIO RAD)
for assistance.

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