Instrument error codes and solutions – Bio-Rad Profinia™ Protein Purification Instrument User Manual

Page 182

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Instrument Error Codes and Solutions

ERROR

ERROR MESSAGES

Possible Cause(s) and

CODE

Solution(s)

2

CANNOT TALK TO I2C DEVICE XX.

Inter-processor communication

CHECK INTERNAL CONNECTIONS AND

problems, possibly due to loose.

TRY AGAIN CONNECTIONS

4

VALVE CONFIGURATION ERROR BAD

Dirty valves, defective valves, or

VALVE: XXX.

defective cables.

(and one of the following messages):
POSITION ERROR: VALVE XXX.
CAN’T FIND HOME VALVE XXX.
CAN’T FIND PROP VALVE.

5

INTERNAL ERROR: XX.

Power cycle the unit; contact Bio-Rad

POWER CYCLE UNIT.

if error persists.

CONTACT BIO-RAD IF ERROR PERSISTS.

7,14,19

AIR IN BUFFER LINE DETECTED!

Check all reagents and DI water.

REPLACE OR ADD REAGENT.

Press Start to re-prime the lines and

CHECK ALL REAGENTS AND DI WATER.

continue the method.

PRESS START TO RE-PRIME THE
LINE AND CONTINUE METHOD.
PRESS STOP TO TERMINATE.

8

PUMP ERROR – CANNOT FIND HOME

Cycle power, contact Bio-Rad if

POSITION. IF ERROR PERSISTS,

problem persists.

CONTACT BIO-RAD.

10,11,18

OVERPRESSURE DETECTED @60PSI.

Correct problem and continue.

OPERATIONS SUSPENDED.

Check cartridge and method

CORRECT AND CONTINUE.

Check temperature setting
•Check zero pressure point

12

METHOD STORAGE IS FULL.

Saved method memory is full.

DELETE A STORED METHOD OR

Delete a stored method or proceed

PROCEED WITHOUT SAVING.

without saving the new method.

13

INTERNAL HARDWARE ERROR.

Check connections.

DISCONNECTED COMPONENTS.

Contact Bio-Rad if problem persists.

CHECK DEVICE XX.

15

TROUBLE WITH PV BOARD.

Check connections.

ERROR =XX.

Contact Bio-Rad if problem persists.

CHECK CONNECTIONS.

16,17

VALVE MOVE WHILE PUMPING RUN

Contact Bio-Rad if problem persists.

PAUSED. IF ERROR PERSIST CONTACT
BIO-RAD.

There is a problem using your memory stick.

Failed memory stick – use a different

Please re-insert it and try again. If problem

memory stick.

persists power-cycle unit and try again ( or
try a different memory stick).

“X” represent an internal device address. Please contact Bio-Rad technical support (1-800-4BIO RAD)
for assistance.

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