Canon imageCLASS LBP674Cdw Wireless Color Laser Printer - Manual (Page 445)

Printouts Have Ghost Images
95W3-09A
Troubleshoot by checking the following steps:
Step 1: Checking the Paper and Toner Cartridges(P. 437)
Step 2: Checking the Occurrence of Ghost Images(P. 437)
Step 3: Checking the Maintenance Status of the Machine(P. 437)
Step 4: Checking the Special Processing Setting(P. 437)
Step 1: Checking the Paper and Toner Cartridges
Are You Using Appropriate Paper?
Check whether the paper in the machine is usable, and replace it with appropriate paper, as needed.
Usable Paper(P. 21)
Loading Paper(P. 109)
Have the Toner Cartridges Reached the End of Their Lifetime?
Parts inside the toner cartridges may have deteriorated. If this symptom occurs, it is recommended to replace
the toner cartridges regardless of the remaining amount of toner or messages displayed. Replacing the
Toner Cartridges(P. 400)
Step 2: Checking the Occurrence of Ghost Images
Do Ghost Images Appear with Streaks?
Setting [Reduce Ghosting] to [On] may solve the problem.
[Home] screen on the operation panel [Menu] [Adjustment/Maintenance] [Adjust Image Quality]
[Special Processing] [Reduce Ghosting] [On]
* When you select [On], the printing speed may decrease.
Step 3: Checking the Maintenance Status of the Machine
Have You Cleaned the Fixing Assembly?
These symptoms may occur when the fixing assembly is dirty. In this case, clean the fixing assembly.
Cleaning the Fixing Assembly(P. 397)
Step 4: Checking the Special Processing Setting
Is [Reduce Toner Flaking] Enabled?
If so, setting [Reduce Toner Flaking] to [Off] may improve the problem.
[Home] screen on the operation panel [Menu] [Adjustment/Maintenance] [Adjust Image Quality]
[Special Processing] [Reduce Toner Flaking] [Off]
Troubleshooting
437