Cannot print rx data, Cannot recognize the image – Canon imageCLASS LBP674Cdw Wireless Color Laser Printer User Manual
Page 484
When entering the wireless LAN router information manually, check the SSID and network key of the wireless
LAN router, and configure the settings correctly on the machine. Connecting to a Wireless LAN by
Setting the Details (Manual Setup Method)(P. 56)
Are the Machine and Wireless LAN Router Located Appropriately?
●
The machine and wireless LAN router should be installed in a location without walls or other obstructions
between the devices and within range of 164' (50 m).
●
Do not install near a microwave oven, digital cordless telephone, or other device that generates radio
waves.
Check the Security Settings of the Wireless LAN Router.
For details, see the manual of the wireless LAN router or contact the manufacturer.
Cannot print. A non-Canon or counterfeit cartridge may be inserted.
Printing cannot be performed due to the use of a toner cartridge whose print quality cannot be guaranteed.
Replace with a New Toner Cartridge.
Replacing the Toner Cartridges(P. 400)
For optimum print quality, using Canon genuine toner cartridges is recommended. List of
Cannot print RX data.
Received data cannot be printed for some reason.
Do the Cause and Solution Appear on the Operation Panel?
If so, follow the instructions on the screen.
Is the Front Cover, Rear Cover, or Feeder Cover Open on the Machine?
Close the covers if they are open.
Is Paper Loaded?
Load paper if not loaded. Loading Paper(P. 109)
Is Paper Jammed?
If so, remove any jammed paper. Paper Jams(P. 418)
Have the Toner Cartridges Reached the End of Their Lifetime?
Check the remaining amount of toner in the toner cartridges, and replace any toner cartridges, as needed.
Checking the Remaining Amount of Consumables(P. 405)
Replacing the Toner Cartridges(P. 400)
Cannot recognize the image.
In Memory Media Print, you selected an image for which a preview cannot be displayed.
Does the Machine Have Sufficient Free Memory?
If the machine does not have sufficient free memory, previews of JPEG and TIFF images cannot be displayed.
Troubleshooting
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