F - troubleshooting, Troubleshooting, Appendix – Rockwell Automation 2711-ND3 PanelBuilder v2.60 Software User Manual User Manual

Page 463

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Appendix

F

Publication 2711-6.0

Troubleshooting

This appendix contains tips to assist with troubleshooting if problems
occur when:

Starting PanelBuilder

Downloading to a DOS File

Downloading using INTERCHANGE Drivers

Many computers contain power management options and utilities
that affect computer COM ports:

POWER.EXE in AUTOEXEC.BAT or CONFIG.SYS

option in CMOS setup

Windows utility

Power icon in Control Panel of Windows 95 (set to None)

For troubleshooting information on your PanelView terminal, see the
Operator Terminals manual.

Running Windows 95

Problem

Cause

Recommended Action

When rebooting your computer after installing
PanelBuilder/INTERCHANGE software, you
get a Windows protection error and your
computer locks up.

The C:\WINDOWS\SYSTEM
directory contains the files
VDF1.386 and V485.386.

Reboot the computer in Safe Mode and delete the
VDF1.386 and V485.386 files.

To enter Safe Mode, press the F5 key when the boot
message ”Starting Windows 95” appears.

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