Rockwell Automation 1398-DDM-xxx ULTRA 100 Series Drives Installation Manual User Manual

Page 187

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Publication 1398-5.2 – PDF 1997

Maintenance and Troubleshooting

11-5

Bus Undervoltage

09

Low AC line/AC power input
(100 V AC minimum for safe
drive operation)

Verify voltage level of the
incoming VAC power.

Check AC power source for
glitches or line drop (below 90
VAC).

Install an uninterruptible power
supply (UPS) on your VAC
input.

Bus Overvoltage

10

Excessive regeneration of
power
When the drive is driven by
an external mechanical
power source, it may regen-
erate too much peak energy
through the drive’s power
supply. The system faults to
save itself from an overload.

Change the deceleration or
motion profile and/or reduce
the reflected inertia of your
mechanical system.

Use a larger system (motor
and drive).

Excessive AC input voltage

Verify input is below 264 VAC.

Output short circuit

Check for shorts.

Motor cabling wires shorted
together

Check for shorts.

Internal motor winding short
circuit

Check for shorts.

Illegal Hall State

11

Incorrect phasing

Bad connections

Check the Hall phasing.

Verify the Hall wiring.

RESERVED

12

RESERVED

13

RESERVED

14

RESERVED

15

RESERVED

16

Excessive Average Cur-
rent

17

Excessive time at peak cur-
rent

Reduce acceleration rates
Reduce duty cycle (ON/OFF)
of commanded motion.
Increase time permitted for
motion.

Mechanical jam or excessive
frictional load.

User larger drive and motor.

Software parameter set too
low

Increase Average Current
parameter to a less restrictive
setting.

Insufficient bus voltage

Correct the under voltage con-
dition or intermittent AC power
or install a larger size trans-
former.

Motor Phasing is incorrect

Check motor phasing.

Table 11.1:

Troubleshooting Guide

(continued)

Problem or Symptom

Error
Code

Possible Cause(s)

Action/Solution

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