Responding to messages, Responding to messages -32 – Kyocera TASKalfa 2552ci User Manual

Page 543

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10-32

Troubleshooting > Troubleshooting

Responding to Messages

If the touch panel or the computer displays any of these messages, follow the corresponding procedure.

A

NOTE

When contacting us, the serial number will be necessary. To check the serial number, refer to the following:

Display for Device Information (page 2-18)

Message

Checkpoints

Corrective Actions

Reference

Page

Acceptable fold count
exceeded.

Is the acceptable number of
sheets exceeded?

Select [Continue] to print using
Fold per acceptable number of
sheets. Select [Cancel] to
cancel the job.

Acceptable staple
count exceeded.

*1

*1 When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time

elapses. For details on Auto Error Clear, refer to the following:

Auto Error Clear (page 8-69)

Is the acceptable number of
sheets exceeded?

Select [Continue] to print
without using Staple. Select
[Cancel] to cancel the job.

Access point was not
detected.

Check if the access point has
been set correctly.

Activation error.

Failed to activate the
application. Contact
administrator.

Expansion Authentication is
disabled. Turn the power switch
off and on. If the error exists,
contact administrator.

Add paper in cassette
#.

Is the indicated cassette out of
paper?

Load paper.
Select the available paper.
Select [Continue] to print.

page 3-2

Add paper in Multi
Purpose tray.

Is the paper of the selected size
loaded in the multi purpose
tray?

Load paper.
Select the available paper.
Select [Continue] to print.

page 5-6

Adjusting Scanner.

The machine is under the
adjustment to maintain its
quality. Please wait.

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