Kyocera TASKalfa 2552ci User Manual

Page 558

Advertising
background image

10-47

Troubleshooting > Troubleshooting

2101

Failed to send via SMB.

Check the network and SMB settings.

•

The network cable is connected.

•

The hub is not operating properly.

•

The server is not operating properly.

•

Host name and IP address

•

Port number

—

Failed to send via FTP.

Check the network and FTP settings.

•

The network cable is connected.

•

The hub is not operating properly.

•

The server is not operating properly.

•

Host name and IP address

•

Port number

—

Failed to send the e-mail.

Failed to send i-FAX.

Check the network and Command Center RX.

•

The network cable is connected.

•

The hub is not operating properly.

•

The server is not operating properly.

•

POP3 server name of the POP3 user

•

SMTP server name

page 2-65

2102

2103

Failed to send via FTP.

Check the network.

•

The network cable is connected.

•

The hub is not operating properly.

•

The server is not operating properly.

—

Check the following of the FTP server.

•

Is FTP available?

•

The server is not operating properly.

—

Failed to send the e-mail.

Failed to send i-FAX.

Check the network.

•

The network cable is connected.

•

The hub is not operating properly.

•

The server is not operating properly.

—

2201

2202

2203

2231

Failed to send the e-mail.

Failed to send via FTP.

Failed to send via SMB.

Failed to send i-FAX.

Check the network.

•

The network cable is connected.

•

The hub is not operating properly.

•

The server is not operating properly.

—

2204

Failed to send the e-mail.

Failed to send i-FAX.

Check the e-mail size limit of the SMTP settings
on the Command Center RX.

page 2-65

3101

Failed to send the e-mail.

Check the authentication methods of both the
sender and the recipient.

—

Failed to send via FTP.

Check the network.

•

The network cable is connected.

•

The hub is not operating properly.

•

The server is not operating properly.

—

Error
Code

Message

Corrective Actions

Reference

Page

Advertising