Kyocera TASKalfa 2552ci - Manual (Page 560)

10-49
Troubleshooting > Troubleshooting
1040 Failed to connect to the
Printing System.
Check the connection to the
Printing System.
> Network cable connection
> Network settings
Is the network cable
connected from the machine
to Printing System? Check the network.
• The network cable is
connected.
• The hub is not operating
properly.
• The server is not operating
properly.
Are the network settings
correct? Select [System Menu/
Counter], [System/Network],
[Network], [Wired Network
Settings] and then [Next] of
"TCP/IP Setting" and
configure the following
settings:
• TCP/IP: On
• IPv6: On
2000 Failed to connect to the
Printing System.
Check the connection to the
Printing System.
> Both machine and Printing
System
> Firmware versions installed
on the machine and Printing
System
— Make a note of the error code
displayed on the touch panel.
Call service.
2010
2020
Failed to connect to the
Printing System.
Check the connection to the
Printing System.
> Both machine and machine
interface board
> Firmware versions installed
on the machine and Printing
System
— Make a note of the error code
displayed on the touch panel.
Call service.
3000 Failed to connect to the
Printing System.
Check the connection to the
Printing System.
> Network settings
> Both machine and Printing
System
— Turn the power switch off and
on.
If the error exists, Printing
System failure has occurred.
Make a note of the error code
displayed on the touch panel.
Call service.
Error
Code
Message Checkpoints Corrective Actions