Warranty, Equipment return, User responsibility – INFICON STC-2000A Thin Film Deposition Controller Operating Manual User Manual

Page 3: Safety warning

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STC-2000A DEPOSITION CONTROLLER

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SECTION 0.XX

page 3 of 292

Warranty

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Sycon Instruments, Inc. (Sycon) warrants that all electronic instrumentation equipment

manufactured by Sycon shall be free from defects in materials and workmanship for a period of 2 years
from date of shipment. Mechanical vacuum components such as feedthroughs, sensors, cables, and shutters
shall be warranted for a period of six months from the date of shipment. For the duration of the warranty
period Sycon will, at its option, either repair or replace any part which is defective in materials or
workmanship without charge to the purchaser. The foregoing shall constitute the exclusive and sole
remedy of the purchaser for any breach by Sycon of this warranty.

This warranty does not apply to any equipment which has not been used in accordance with the

specifications recommended by Sycon for the proper and normal use of the equipment. Sycon shall not be
liable under any circumstances for consequential or incidental damages in connection with, or arising out of
the sale, performance, or use of, the equipment covered by this warranty.

This warranty is in lieu of all other warranties by Sycon, expressed or implied, including the

implied warranty of merchantability, the implied warranty of fitness for a particular purpose, and warranty
against infringement of any patent.
This warranty shall not apply if repair has been performed or an alteration made by anyone other than an
authorized Sycon representative or if a malfunction occurs through abuse, misuse, negligence, or accident.
No charge will be made for repairs made under warranty at Sycon's facilities.

Equipment Return

Before returning any equipment to Sycon contact the Product Service Department in your area for

instructions. You must obtain a RA (Return Authorization) number from Sycon Instruments and indicate
this number on all shipping cartons and correspondence. Failure to do so will delay the processing of your
returned unit. Ship all items in suitable containers with adequate protection from outside damage. Also
include a short description of the problem or condition to facilitate processing.

Sycon Instruments, Inc.
6757 Kinne Street
Syracuse, New York
13057-1215

Phone (315) 463-5297
Fax (315) 463-5298
[email protected]

User Responsibility

The user is responsible for proper operation an ordinary maintenance of the equipment, following
procedures described in this manual. Proper operation includes timely replacement of parts that are
missing, broken, or plainly worn. If the user has a reasonable doubt about understanding the use or
installation of a component, Sycon be called.

Safety Warning

General Precautions: Human contact with the voltages present within and around a vacuum system can be
fatal. Make sure that the input power is turned off before opening the doors or removing panels. Short all
HV feedthrough connections with a grounding hook before accessing the controller main body.

Reproduction of this information and equipment described herein is prohibited without prior written
consent from Sycon.

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