Application extension configuration, Application extension setup, Hapter – AltiGen MAXCS 7.0 Update 1 ACM Administration User Manual

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MaxCS 7.5 Administration Manual 105

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H A P T E R

10

Application Extension Configuration

The application extension is an extension pilot number that allows an SDK-based add-on application to log into
the system and establish a communication channel to control trunk channels and interact with the system core
PBX switching and voice processing service.
Typical applications that use an application extension are:

IVR

Outbound dialer

Inbound call routing logic for a special business application

To connect an SDK-based add-on application, you need:

An APC license (concurrent session)

A separate application extension to log in to for each application

For more information about SDK, please send e-mail to [email protected].

Note:

The APC SDK license is not supported in the MaxCS Private Cloud service.

Application Extension Setup

Note:

Before you begin, make sure a Trunk Control APC SDK Session license is registered and activated
for your system. You can find this information in License > License Information.

To access the Application Extension Configuration window, select System > Application Ext
Configuration

. The configuration window opens:

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