Using the triton meetme conference board, Configuring the triton analog station board – AltiGen MAXCS 7.0 Update 1 ACM Administration User Manual
Page 127
Using the Triton MeetMe Conference Board
MaxCS 7.5 Administration Manual 111
•
6-party conferencing. When an extension is trying to make a conference call, the system will try to use the
conference bridge on the resource board first. If conference bridges on the resource board are all busy,
the system will use the conference bridges on the extension board, analog or VoIP board.
•
Workgroup supervisor silent monitoring, barge-in, and coaching.
For example, if two supervisors are coaching agents, only 10 bridges are left for 6-party conferencing.
Notes
:
If a supervisor tries to perform silent monitoring, barge-in, or coaching and there is no resource board in the
system,
the supervisor will hear an error tone.
If the supervisor is using an IP phone, then Connect Voice Stream to Server should be checked in the
Extension Configuration window so that the system can pull the caller and agent's voice stream to the resource
board to allow the supervisor to tap into the conversation.
This option is in the
Extension Configuration
window
Using the Triton MeetMe Conference Board
The Triton MeetMe conference board requires no configuration. Board resources are available when it is in-
stalled. You do have to assign a MeetMe Conference extension (select PBX > MeetMe Conference Config-
uration
).
One MeetMe conference board is supported in a system.
Configuring the Triton Analog Station Board
Double-click the Triton Analog Station board in the Boards window to open the Board Configuration window,
similar to (see Figure
110). See attribute descriptions below (see Figure
additional information:
•
Double-clicking a channel in the Channel Mapping List opens a Triton Analog Line configuration dialog
box. See “Triton Analog Station Line Properties” on page 181.
•
Clicking the Board Configuration button opens a configuration dialog box that displays the board’s serial
number, DSP clock, physical and logical IDs.
Figure 59.
Board Configuration dialog box