The scope of an extension in the voip domain – AltiGen MAXCS 7.0 Update 1 ACM Administration User Manual
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Managing Domain Users
MaxCS 7.5 Administration Manual
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The Scope of an Extension in the VoIP Domain
When an extension is added to a system in MaxAdmin, Extension Configuration window, it can be defined as
Global
by checking the Global extension box. If this box is not checked, the newly added extension is a local
extension.
The scope of an extension shows the relationship of the extension to other member systems. In Enterprise
Manager, a selected extension’s scope appears on the Resolve tab.
You may see any of the following in the Scope column:
•
Global
– The extension has been published to all member systems within the same VoIP domain. Every
extension in the domain can dial and ring this number.
•
Local
– The extension has not been published to the VoIP domain. Only extensions in the same system
can dial and ring this number.
•
Not Found –
The extension is not a Global extension and is not created in the selected system as Local.
The extension number is used by other member systems as a local extension.
•
Remote
– The word Remote in the Scope column shows that the selected system maintains this exten-
sion in the extension list because it is a Global extension of another member system. If you see an exten-
sion whose Type is Remote in the Extension Scope window, you can only see the extension information.
You cannot configure any tabs because it is created in another system.
•
Conflict
– Conflict happens when one of the following situations has occurred:
•
The same extension number exists as a Global extension in one member system and as a Local
extension in other systems.
•
The same extension number was created as a Global extension in different systems before the VoIP do-
main was formed.
The following example may help you conceptualize the multi-site extension scope.
Suppose you have three systems in different locations connected over the IP network. The numbering for
System A is 1xx; System B is 2xx, and System C is 3xx.
System A is configured as the VoIP domain Master. Assuming there is no conflict , the following table
shows the Scope relationship of Global vs. Remote: