AltiGen MAXCS 7.0 Update 1 ACM Administration - Manual (Page 184)

Chapter 14: Out Call Routing Configuration
168 MaxCS 7.5 Administration Manual
3. To add trunks to the route, select trunks from the Not Member list and use the button to move
selected trunks to the Member Trunks list.
4. Use the Up and Down buttons to change the position of a trunk in the Member Trunks list. This is the
order in which trunks are accessed.
5. Click Apply.
Deleting a Route
Select the route you want to delete, and click the Delete button.
Setting Default Routes
You can set default routes for four types of outgoing calls: local, long distance, international, and
emergency
.
Warning! It is important that you set up default routes right after routes are defined. Failing to do so will
cause outbound dialing failure.
Click the Default Routes tab in the Out Call Routing Configuration window to configure default routes.
For each type of call,
the system will use
trunks specified in the
“1” field, if available,
otherwise use trunks in
the “2” field, and so on.
Figure 105. Out Call Routing Configuration, Default Routes tab
The above configuration means:
• The system has a group of analog trunks and a T1 digital trunk from a local carrier that can accept local
and emergency calls.
• The system has a T1 digital trunk from a long distance carrier that can only accept long distance calls.
• The administrator segmented local trunks into two routes, "Local Analog" and "Local T1". A "Long
Distance T1" route is created for the T1 from the long distance carrier.
• When a user makes a local call, the administrator wants the system to use local T1 trunks first. If local T1
trunks are busy, then the system uses local analog trunks.
• When a user makes an emergency call, the administrator wants the system to dial out from local analog
trunks first. If local analog trunks are busy, the system uses the local T1 trunk.