Multi-site voip enterprise management new features, Client application enhancements, Enhancements included in release 6.0 – AltiGen MAXCS 7.0 Update 1 ACM Administration User Manual

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Chapter 1: New Features

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MaxCS 7.5 Administration Manual

MeetMe conference enhancements

Supports 120 MeetMe conference members in one bridge when using an HMCP MeetMe conference
resource. If the MeetMe conference has more than 30 members, by default all the members are muted.

SIP Trunk Enhancement

Gives the ability to send the Transmitted Caller ID when the extension user makes a call through a SIP
trunk, if the SIP trunk service provider supports it.

Mobile Extension over SIP trunk

Allows you to deliver Mobile Extension features to a cell phone or a PSTN number over a SIP trunk.

Ability to assign a Mobile Extension to a different trunk group

For systems with PSTN, SIP, or cell phone gateway as MobileExt trunks, you can assign a MobileExt to
use a specific trunk group to save toll charges.

Import and export an extension list from or to a CSV file

Helps speed up the process of creating extensions and configuring extension settings after a system is
configured.

Multi-site VoIP Enterprise Management New Features

Global extension rerouting over PSTN when WAN connection is down.

When a user dials a global extension number in the Enterprise VoIP domain and the WAN connection is
down, the call is automatically rerouted over PSTN to the destination. Enterprise Manager will publish the
main PSTN number of each site to all VoIP domain members for PSTN rerouting.

Redirect an AltiGen IP phone to an alternate server when its home server is down.

An IP phone can be assigned to two MAX Communication Servers in the same VoIP domain; one is the
home server and the other one is an alternate server. When the home server is down, the IP phones will
register to the alternate server automatically. Thus, the IP phone can still work under the alternate
(backup) server. When the home server is recovered, the administrator can switch IP phones back to the
home server from Enterprise Manager. The extension must be a global extension in a VoIP domain.
This feature supports only AltiGen IP phones. Analog phones or 3rd party IP phones are not supported.

Client Application Enhancements

Line Park Supported on MaxCommunicator and MaxAgent

The administrator can assign Line Park groups to an extension in the Line Park configuration. When con-
figured, the assigned lines will show up on the Line Park tab in MaxCommunicator and MaxAgent cli-
ents. The extension user can park a call from the client application and allow other users to pick up the
call from either an AltiGen IP phone or a client application.

MaxMobile Communicator (MaxMobile) for the G1 Phone

AltiGen’s new MaxMobile Communicator application, installed on a G1 phone based on Google’s
Android platform, makes the phone a fully capable office phone extension and serves as a “desktop” call
control client, allowing the user to access, configure, and perform most of the company's PBX functions
directly from the graphical user interface in MaxMobile Communicator. This includes call handling, call
forwarding, extension monitoring, conferencing, conversation recording, directory and contact lookup
and dial, and contact editing. An AltiGen MaxMobile license is required.

Enhancements Included in Release 6.0

The following features were added in MAXCS ACM Release 6.0:

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