AltiGen MAXCS 7.0 Update 1 ACM Administration - Manual (Page 194)

Chapter 15: Extension Configuration
178 MaxCS 7.5 Administration Manual
• Department – In an Enterprise VoIP domain, departments can be defined and extensions can be as-
signed to a department by using Enterprise Manager. When this is done, the department is displayed here.
• Description – Optional descriptive information such as cubicle number or job title.
• DID Number – Each extension can be assigned a DID number. This number does not have a fixed length,
but the length must be long enough (range 2 - 16) for the system to match the DID incoming call.
If you configure a 10-digit DID number and inbound digital trunks only receive 4 digits, the last 4 digits of
the DID number configured will be matched.
• Transmitted CID – Each extension number can be assigned a caller ID number. When an outgoing call
is made by this extension through PRI or IP trunks, the caller ID number entered in this field will be
transmitted to the receiving caller.
When an extension user makes an outbound call through a PRI trunk, the system will transmit the Caller
ID based on the following rules:
• If the Transmitted CID is configured, the number will be sent.
• If the Transmitted CID is not configured, the DID number will be sent if it is a valid 10-digit number.
• If the DID number is not configured or not valid, the Area Code and Phone Number entered in the
Trunk Configuration window will be sent.
• If the Area Code and Phone Number are not configured in the Trunk Configuration window, the
System Main Number
in the System Configuration window will be sent.
Note: These rules may be overridden by your PRI CID configuration or the SIP Trunk Profile you’re
using.
• E911 CID – A number entered in this field will be transmitted as the caller ID for 911 calls made by this
extension. See “Location-Based E911 (for Roaming Users)” on page 291 for instructions on setting up
E911 Location IDs for IP phones.
Note: If a number is not entered in the E911 CID field, the Transmitted CID is transmitted as the caller
ID for 911 calls made by this extension.
• Language – Sets the language the extension user will hear for voice mail and system prompts. If voice
mail and system phrases have been translated into other languages and properly added to the
C:\PostOffice\Phrases directory, the languages will be selectable from the Language list. (See
“Multilingual Configuration” on page 91 for information on adding translated prompts to the MAXCS
system).
• Feature Profile – Sets an extension feature profile that includes enabling or disabling of extension fea-
tures. The feature profile must first be configured by the administrator on the Feature Profiles tab of Sys-
tem Configuration (see “Feature Profiles” on page 77).
• A feature profile assigned to an AltiGen IP phone should have #26 enabled.
• Enable Dial-By-Name – Select this box to allow incoming callers to search the extension list by employee
name for this extension.
• Enable Intercom – Select this box to enable the intercom call feature for this extension. Pressing #93
allows the user to make an intercom call to another intercom-enabled extension.
Note: Intercom is available for extensions on Triton Analog Extension Boards and AltiGen IP Phone
Extensions.
• Agent – Allows the extension to be added as a member of one or multiple hunt groups or workgroups.
“ (Agent)” will be displayed in the extension’s Type field, next to the extension type.
4 G, H, I, g, h, i 8 T, U, V, t, u, v
5 J, K, L, j, k, l 9 W, X, Y, Z, w, x, y, z
Numbers Letters Numbers Letters