AltiGen MAXCS 7.0 Update 1 ACM Administration User Manual

Page 369

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Select the Exchange
Integration mode you
are going to use.

Enter the NAME (not
the IP address) of the
Exchange Server

Exchange Integration Configuration Steps

MaxCS 7.5 Administration Manual

353

Figure 199.

Choosing the Synchronize Exchange Integration mode in MAXCS

4.

Configure the names of each extension user such that the first and last names are the same as the user’s
matching mailbox on the Exchange Server.

Note:

The Middle Initial field should be empty for Exchange Server mail accounts in order for Exchange
integration to work properly.

5.

MAXCS matches the mailbox on the Exchange Server via the display name, which is a combination of
“FirstName LastName”. In the example in Figure 200, the display name is “Michael Wang”, so you should
make sure the user’s display name on the Exchange Server is “Michael Wang”, or synchronization will fail.

Figure 200.

First name and last name in MAXCS must match the display name in Exchange Server,

or synchronization will fail. (Also, to synchronize MAXCS voice mail with Exchange voice
mail in Bridged Access mode, you must have checked the Enable Synchronization
check box in the Voice Mail configuration screen.)

Note:

Exchange Native VM integration uses the extension number and the extension’s first and last
names to link between MAXCS and Exchange.

Exchange synchronization uses only the Extension’s first and last names as the link.

6.

For users whose voice mails will be integrated with Exchange, check Assign Exchange Integration
License

on the Extension Configuration screen’s Mail Management tab (see Figure 201). Make sure that

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