AltiGen MAXCS 7.0 Update 1 ACM Administration - Manual (Page 75)

Setting up Call Reports
MaxCS 7.5 Administration Manual 59
Figure 23. System Configuration, Call Reports tab
Internal Database Configuration (Internal Log Service)
The Internal Log Service (shown in the Log Service display table) is created by default. You can enable or
disable the service, but you cannot remove this database or add another Internal Log Service.
To manage the internal CDR database:
1.
Make sure the Internal Log Service check box is checked.
2. In the Internal Database Configuration field, use the up/down arrows to select the Active database
retaining
period in months. This determines how long the data will be kept in the database. Valid entry
is 1-12 months.
3. (Optional) In the Archive purged record(s) field, use the up/down arrows to select the number of months
per archive file. This determines the number of months that the system will archive an existing CDR
database before creating a new database.
4. Press OK or Apply.
External (Remote) Logging of Call Data
MaxCS 7.5allows you to output CDR records to a Microsoft SQL Server database (“Minimum System Require-
ments” on page 25 lists the versions of SQL Server that are supported). Before you enable external logging,
you need to set up and configure the SQL database and external logger application. Please refer to the CDR
Search Manual
to learn how to set up an external logger service.
Some considerations:
• The SQL database cannot be on the same server as the MaxCS 7.5 system. A system integrator or
database developer will need to write a custom query to extract data from the SQL database.
• You can send reports from a number of different systems to the same database.