Voice mail for mobile extensions, Mobile extension limitations – AltiGen MAXCS 7.0 Update 1 ACM Administration User Manual
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Chapter 18: Mobile Extension Configuration
228
MaxCS 7.5 Administration Manual
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Assign an AltiGen MaxMobile license to the extension. To do this, from the MaxAdmin main menu, select
License > Client SEAT License Management
. In the Client SEAT License Management dialog box,
select MaxMobile in the License Types column, and add the appropriate extension to the Members list.
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When using a SIP trunk as MaxMobile trunk, the Early Media option must be enabled for the SIP trunk.
Voice Mail for Mobile Extensions
When the mobile extension phone is turned off or busy, messages can go to the extension’s voice mail in Max-
CS 7.5 or to the mobile phone’s voice mail:
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To send a call to the mobile extension’s voice mail in MaxCS 7.5 , check the Press any key to answer
call
check box. If the mobile phone is running MaxMobile Communicator, this check box should never be
checked.
•
To send a call to the mobile phone’s voice mail, the Press any key to answer call check box must be
un
checked.
Mobile Extension Limitations
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Only PRI mobile trunks can deliver Caller ID information to the mobile extension.
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A mobile extension cannot support Centrex transfer.
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After adjusting the number of mobile extension ports in a mobile extension board, MaxCS 7.5 must be
restarted for the changes to take effect.
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Cannot deliver caller name to the mobile extension.
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Does not support Message Waiting Indicator on the mobile extension device. (Use Message Notification
as a work-around).
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Since the DTMF key * is used for simulating the FLASH signal, there is no way to send * to the system.
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The RNA for mobile extension may not be accurate, because the system ring count may not be in sync
with the mobile extension device ring count.
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When placing calls to mobile extensions that are cell phones, if the cell phone is out of signal range, the
caller may hear long periods of silence. You can check the Press any key to answer call option to
prevent this problem.
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Only analog trunks can be allocated as dedicated mobile trunks.