Enterprise voip network management, Hapter – AltiGen MAXCS 7.0 Update 1 ACM Administration User Manual

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MaxCS 7.5 Administration Manual

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H A P T E R

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Enterprise VoIP Network Management

Note:

With MAXCS Private Cloud systems, Enterprise Manager’s domain-related features require a VPN or
MPLS to the cloud service.

The VoIP-related aspects of both single-server systems and multi-site VoIP domains are configured in
Enterprise Manager

, available from the VoIP menu or the Windows Start menu.

In addition, multi-site VoIP domain management – including directory synchronization and routing – is handled
here.

Note:

A multi-site installation requires an Enterprise License.

For a single-system installation, only the following VoIP configuration elements in Enterprise Manager are
relevant and are discussed in the first part of the chapter:

Codec Profile

– Create codec profiles that use different settings for jitter buffer size and packet length.

Codec profiles can be assigned to different types of VoIP connections, as defined in the IP dialing table
and IP codec assignment table.

VoIP Bandwidth Use

– Define the maximum VoIP sessions using different codecs on a public Internet or

a private intranet data pipe.

NAT Support

– Configure VoIP NAT traversal when the server is behind NAT using a private IP address.

IP Dialing Table

– Define IP dialing digits and codec for VoIP dialing to other AltiGen systems or certified

third-party IP devices.

IP Codec Table

– Define the codec and data pipe for AltiGen IP phones and SIP trunking service.

Note:

AltiGen IP phones 705, 710, and 720 do not support G.722 or G.711 A-Law.

For a multi-site installation, you can manage the above configurations for all your VoIP domain servers from
Enterprise Manager.
Along with the above configurations, the multi-site administrator will use Enterprise Manager and the VoIP
menu in MaxAdmin to do the following:

Create the VoIP domain

Define the VoIP domain Master

Join servers to the VoIP domain

Manage VoIP domain users

Define global least cost routing

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