Emergency notification, Unusual vm activity notification, Setting parameters for unusual vm activity – AltiGen MAXCS 7.0 Update 1 ACM Administration User Manual
Page 207: Adding security values to the registry
Setting Message Notification Options
MaxCS 7.5 Administration Manual 191
Note:
Message notification can also be set in MaxCommunicator and MaxAgent, and the settings are
reflected in MaxAdmin.
Emergency Notification
When any extension dials an emergency number, the system can make calls to specified extensions, groups,
or outside numbers. To configure this option, select the extension/group/outside number, and check the When
Emergency Number Has Been Dialed
check box.
Emergency-number calls are logged to SecurityAlert.txt (see “Where Security Alerts Are Logged” on page
192.)
Unusual VM Activity Notification
When certain unusual activity is detected from an extension’s voice mail, the system can notify a designated
extension. This option is intended to help detect if a hacker has obtained control of and is making calls from
an extension’s voice mail. To alert an extension (usually the administrator) when either of the following abnor-
mal activities are happening, select the extension and check the option When unusual call activity has been
detected
:
•
When calls made from voice mail are unusually long (by default, more than 120 minutes)
•
When the number of calls made from voice mail is unusually high (by default, more than 20 calls in one
voice mail session)
When the designated extension is notified, the system will play "Unusual call activity has been detected from
Extension xxx. More than yy calls have been made from the extension's voice mail. Please verify with the ex-
tension user." Or "Unusual call activity has been detected from Extension xxx. The extension made more than
a yyy-minute call from the extension's voice mail. Please verify with the extension user." The security notifica-
tion will be made only once within a call.
Setting Parameters for Unusual VM Activity
To change the parameters for the number of calls or length of a call, you must add the following strings and
values to the Windows registry:
•
SecurityConnectionDuration
(value range is from 1-1440 minutes [24 hours]). When the setting is out of
range, the default of 120 minutes will be used.
•
SecurityNumberOfCalls
(value range is from 1-100 calls). When the setting is out of range, the default of
20 calls will be used.
Adding security values to the registry
To add one or both of the above security values to the Windows registry:
1.
Choose Run from the Windows Start menu, type regedit, and click OK.
2.
Go to HKEY_LOCAL_MACHINE\SOFTWARE\AltiGen Communications, Inc.\AltiWare\InitInfo.
3.
On the right side of the Registry window, right-click and choose New > DWORD Value.
4.
Type one of the security strings listed above, then double-click the entry.
5.
Choose Decimal as the Base option.
6.
Type the value you want (see the allowed range listed above) in the Value data text box, and click OK.
7.
The value you enter appears in parentheses in the Data column.
8.
For the values you entered in the registry to take effect, from the MaxAdmin menu, choose Diagnostic >
Trace
. The Trace Filter dialog box opens. Click the Minute Task button in the dialog box. Alternatively,
you could restart the system for the values to take effect.